How To Turn Negative Comments to Your Advantage

An Intense Attempt to Escape
Creative Commons License photo credit: Alma Salvaje

Everyone has an opinion, right? What makes one blog more interesting that another? It’s different things. Style. Tone, Knowledge. And Opinion.

Look at the A List Bloggers. They all have opinions. Strong opinions. That’s part of the appeal. You want to hear what they’ve to say. And see the reaction from others.

But here’s the catch.

If you want your blog to move up a notch, you too need to make a stand or take a strong position. This means move away from the comfort zone and committing to what you believe in.

How to Change Your Attitude Towards Negative Comments

John Chow said you need a skin like a rhino to survive as a professional blogger.

I’ve blogger since GeoCities (now defunct) in the late 90s.

That was the first community site with semi-decent blogging tools. I ran a little blog about being… ‘left-handed’.

It was a little gathering place for lefties to come together and bemoan their faith in a right-handed world.

Some comments were terrible. Really harsh.

This was a real wake up call for me. It’s hard to have a site as inoffensive as ‘left-handedness’ but…

Since then I’ve worked on dozen of web projects. Some were more successful than others. One trend we noticed was that sites with a strong identify drew the most viewers.

They also got the most abuse.

When your site has a strong identify, two things happen:

  1. You’ll attract followers – some cosmic law ensures that there are leaders and followers. The more you lead, the more others follow. Having a strong opinion is the quickest way to do this.And please try it before you say, ‘No it’s not’! It really does work.
  2. You’ll attract abuse – another cosmic law says that there will also be trolls sniping from the sidelines, undermining your efforts and second-guessing your moves. Trolls want attention. Even negative attention works for them.

Lessons Learned

Today I run eleven sites and sell products such as the Instant Business Letter Kit, Sales and Marketing Toolkits and Project Management Methodology Suite

Some get 1000s of visitors every day, with lots of comments coming in though the forums, email newsletters, and of Social Media channels.

Do I still get abuse?

Yes.

Do I like it?

Hardly.

But, here’s the point I want to share.

You can’t please all the people all the time.

There will always be folks who want to cut you down to size, highlight that typo you made, and second guess every move you make.

and that’s fine with me because… that’s the role in life.

I don’t want to be that person and I’m sure neither do you.

So, the next time you get some negative comments, just sit back and think, ‘thank god, I’m not that guy.’

These people won’t change but we can change our reaction to them.

What do you think?

PS – thanks to Yaro for covering this in his recent Blog Blueprints forum.

Download these MS Office and Apple templates today

Acceptance Test Plan

Contingency Plan

Software Development Templates

Acquisition Plan

Conversion Plan

Software Requirements Specification

Action Plan

Cost Benefit Analysis

Software Testing

API Documentation

Database Design

Standard Operating Procedures (SOP)

Audience Analysis

Datasheet

Statement of Work

Availability Plan

Deployment Plan

System Administration Guide

Bill of Materials

Design Document

System Boundary

Business Case

Disaster Recovery Plan

System Design Document

Business Continuity

Disposition Plan

System Specifications

Business Plan

Documentation Plan

Technical Writing Templates

Business Process

Employee Handbook

Test Plan

Business Requirements

Error Message Guide

Training Plan

Business Rules

Expression of Interest

Transition Plan

Capacity Plan

Fact Sheet

Troubleshooting Guide

Case Study

Feasibility Study

Use Case

Change Management Plan

Functional Requirements

User Guide

Communication Plan

Grant Proposal

Verification and Validation Plan

Concept of Operations

Implementation Plan

White Papers

Concept Proposal

Installation Plan

Work Instructions

Configuration Management Plan

Interface Control Document

Software Development Templates

Acceptance Test Plan

Maintenance Plan

Software Requirements Specification

Acquisition Plan

Market Research

Software Testing

Action Plan

Marketing Plan

Standard Operating Procedures (SOP)

API Documentation

Needs Statement

Statement of Work

Audience Analysis

Operations Guide

System Administration Guide

Availability Plan

Policy Manual

System Boundary

Bill of Materials

Project Plan

System Design Document

Business Case

Proposal Manager Templates

System Specifications

Business Continuity

Proposal Template

Technical Writing Templates

Business Plan

Quality Assurance Plan

Test Plan

Business Process

Release Notes

Training Plan

Business Requirements

Request for Proposal

Transition Plan

Business Rules

Risk Management Plan

Troubleshooting Guide

Capacity Plan

Scope of Work

Use Case

Case Study

Security Plan

User Guide

Change Management Plan

Service Level Agreement (SLA)

Verification and Validation Plan

Communication Plan

Setup Guide

White Papers

Concept of Operations

Social Media Policy

Work Instructions

Concept Proposal

Contingency Plan

 

Configuration Management Plan

Conversion Plan