Jessica Mintz at AP reports that Microsoft launched two new programs that allow you to place calls from Outlook, but analysts say businesses won’t throw away their reliable office phone systems until the software maker’s tools are just as good.

She adds that, “The new programs build on server and desktop software Microsoft introduced in 2005 that wove both instant messaging and indicators of ‘presence’ – when a user is online, busy or logged off – into other communications programs in the Office suite.”

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