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Forrester’s Social Technographics classifies consumers into six overlapping levels of participation (see short presentation). Based on its survey data, they can see how participation varies among different groups of consumers, globally.

What's The Social Technographics Profile Of Your Customers? Forrester Research knows the answer

June 24th, 2009 · Comments Off · How To

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How to Improve your Style Guide

June 22nd, 2009 · Comments Off · How To

How to Improve your Style Guide. PerfectIt does not require any kind of configuration. Once you install it, you can use it straight away to find mistakes in any MS Word document. This article is for users who want to get even more out of PerfectIt by fine-tuning it to search for particular errors or to enforce a style guide.

Groundswell – How Social Media Technoloiges Really Work

June 16th, 2009 · View Comments · Technical Writing

I’ve been reading this book most of the weekend. It’s a terrific exploration of social media and how social media technologies are effecting corporations and companies from a business perspective. I thought you might want look at these links as these are the footnotes to the book and provide some very interesting material. Worth a [...]

Process Design – How many swim lanes should I add to the flowchart diagrams?

June 16th, 2009 · View Comments · Technical Writing

How many swim lanes should I add to the process design diagrams?Another part of the process design package is the flowchart diagrams. One area where I’m getting a little stuck is deciding how many swim lanes to add to the Visio diagrams. To get things rolling I have created three Visio diagrams with 2, 3 and 4 swim lanes. Take a look here.The question is: which one will be business analysts use the most?Regards,IvanTwitter @ivanwalsh
Another part of the process design package is the flowchart diagrams. One area where I’m getting a little stuck is deciding how many swim lanes to add to the Visio diagrams. To get things rolling I have created three Visio diagrams with 2, 3 and 4 swim lanes. Take a look here.

Screenshot Tips – How to create special effects with Snagit

June 16th, 2009 · Comments Off · How To

Screenshot Tips – How to create special effects with Snagit

Follow Friday – News and Views June 3

June 4th, 2009 · View Comments · How To

Follow Friday – News and Views June 3rd 2009. Here’s a roundup of some of this week’s news. Next week, I’ll add more info on upcoming XML authoring software releases and the new Google Wave platform.

Review Jing Pro – Record HD-quality Videos for YouTube

June 3rd, 2009 · View Comments · How To

Jing Pro Review – This review looks at the new features in the professional version and how it compares against the free product. We liked everything except for 1 thing – and it wasn’t the price.

Review of Best Free Screen Capture Recorders

May 25th, 2009 · View Comments · How To

Peter Feerick over on Tech Support Alerts reviews the best screen capture software. I’ve used Camtasia, Snagit and recently Jing, which he includes in this review.

Jing – the Missing Manual

May 18th, 2009 · Comments Off · How To

Ever wondered how to use Jing. Techsmith’s video capturing software. Well, Betsy Weber got a tweet from an Irish-American lecturer who’s put together a nice user guide for Jing. You can download the PDF directly here.
Heather James at the Institute of Technology,Sligo created a manual for Jing, but that she was sharing what her [...]

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Tags:Camtasia·Free·Jing·user guide

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