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	<title>Social Media Writing for Smart People &#187; Delicious</title>
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		<title>How to write Link Bait for Digg, Reddit &amp; StumbleUpon</title>
		<link>http://www.ivanwalsh.com/how-to/how-to-write-link-bait-for-digg/</link>
		<comments>http://www.ivanwalsh.com/how-to/how-to-write-link-bait-for-digg/#comments</comments>
		<pubDate>Wed, 11 Nov 2009 14:55:21 +0000</pubDate>
		<dc:creator>Ivan</dc:creator>
				<category><![CDATA[How To]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[Delicious]]></category>
		<category><![CDATA[Digg]]></category>
		<category><![CDATA[headlines]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[writing]]></category>

		<guid isPermaLink="false">http://www.ivanwalsh.com/?p=3646</guid>
		<description><![CDATA[<a href="http://www.ivanwalsh.com/how-to/how-to-write-link-bait-for-digg/"><img align="left" hspace="5" width="50" src="http://img.zemanta.com/pixy.gif?x-id=dc4f1370-bf62-43e4-873d-22794f678e9a" class="alignleft wp-post-image tfe" alt="" title="" /></a>Want to be on the very first page of Digg.com? You’d be famous, right? Here’s how to do it. Link Bait has one specific aim — get me to the top of Digg.com. The idea is that once you get there, others will click through to your site and you can reap the rewards once [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Want to be on the very first page of Digg.com? You’d be famous, right? Here’s how to do it.<span id="more-3646"></span></p>
<p>Link Bait has one specific aim — get me to the top of Digg.com. The idea is that once you get there, others will click through to your site and you can reap the rewards once they arrive. Of  course, it’s not that simple but if understand the mechanics of how Digg works —and what interests Diggers—then you&#8217;re one step closer.</p>
<p>So, pull up a chair, grab your coffee and sit back.</p>
<p><strong>1. Study Digg</strong> – this is the number 1 mistake people make. They don’t hang out on Digg, get a feel for what’s happening and learn to judge what will work or not. So, sign up, log in and engage.</p>
<p><strong>Why bother?</strong></p>
<p>Well, it’s like writing a travel guide on Italy without ever having pizza on the Step of Rome. Once you&#8217;re there, everything makes more sense. Digg, Delicious and the rest are all the same.</p>
<p><strong>Tip</strong> — if you want to succeed with link bait, focus on one site. Don’t spread yourself too thin.</p>
<p>Ok, you’ve signed up. Use a real name if possible, not greenpig715.</p>
<p>People relate to real names; they are more likely to dig you if you sound human than use an avatar. But there are exceptions, I know.</p>
<p><strong>2. Create a Swap File.</strong></p>
<p>A what?</p>
<p>This is a file where you will keep links, snippets of text and other link bait that impresses you.</p>
<p>Told you it would take some time!</p>
<p>Now, <strong>this isn’t hard</strong>. You just need a text file and then copy/paste in whatever stands out.</p>
<p>Why is this so important?</p>
<p>Ans: headlines.</p>
<p><strong>3. Headlines</strong></p>
<p>Look at the DIGG homepage. What do you see?</p>
<p>Headlines. <strong>Lots of them</strong>.</p>
<p>Copy and paste the top 10 headlines into your swap file. Do this as often as you can.</p>
<p>Notice anything?</p>
<p>Most of them are lists.</p>
<ul>
<li>5 ways to sleep while working</li>
<li>7 ways to wash your iPod</li>
<li>10 ways to alienate your children</li>
</ul>
<p>People like lists. And what else do they like?</p>
<p><strong>4. Benefits</strong></p>
<p>Give your heading an extra boost by adding a nice, juicy benefit.</p>
<p>For example,</p>
<ul>
<li>5 beers that get you drunk faster &amp; make you smarter</li>
<li>7 ways to break your iPod &amp; get an instant refund</li>
<li>10 ways to alienate your children &amp; win an award</li>
</ul>
<p>You get the idea.</p>
<p>All of these are slightly idiotic but—here’s the thing—you&#8217;re tempted to see what’s on the other side of the link.</p>
<p><strong>5. Write to be scanned</strong></p>
<p>No-one reads on the web, they all scan.</p>
<p>So, write to be scanned.</p>
<p>Write your article or blog post so that readers will scan down through the article — <strong>like you&#8217;re doing now</strong> — go, “yeah, I like this” and then, fingers crossed, hit the DIGG IT button and do us all a good deed.</p>
<p>Sounds to easy. It is. You need to also…</p>
<p><strong>6. Add ‘off-beat’ images</strong></p>
<p>Avoid PC junk. Add an image that captures the mood and will appeal to the reader. Something with an edge but not too risky.</p>
<p>Humor also works. Get it wrong and you look lame.</p>
<p><strong>7. Credibility</strong></p>
<p>It takes time but if you join other networks and comment on others post, guess what?</p>
<p>They’ll hang out with you and give you a few digs. This does work but it’s a really slow way to generate link bait. It does work, but, well, it’s not for me.</p>
<p><strong>8 &amp; 9  Test &amp; Re-Test<br />
</strong></p>
<p>Here’s something I do and <strong>it works</strong>.</p>
<p>Write a 300 word article. About anything. Doesn’t matter.</p>
<p>Spend 20 min and come up with <strong>20 variation on the same headline</strong>. Have fun. Shuffle the words upside down, inside out and back to front.</p>
<p>It’s yours to play with. Enjoy it.</p>
<ul>
<li>Mon – submit the 1<sup>st</sup> headline. On Wed, record the Diggs.</li>
<li>Thurs – change the headline and submit it. Record the Diggs.</li>
<li>Sat — change again and submit it. Record the Diggs.</li>
</ul>
<p>And so on…</p>
<p>Then what happens?</p>
<p>Patterns begin to emerge. Some headings bomb.</p>
<p>No-one clicks on them.</p>
<p><strong>Not even your Mom, kids or pet Labrador</strong>, <strong>Caesar</strong>.</p>
<p>Others take off!</p>
<p>Paste these into your swap file (remember him) and use this as a starting point.</p>
<p><strong>Twitter</strong> is also another way to test headlines.</p>
<p>Remember &#8211; <strong>No-one bookmarks tweets</strong>.</p>
<p>It you know how to write, people will click thru.</p>
<p>And finally&#8230;</p>
<p><strong>10. Practice</strong></p>
<p>Like all things, the more you practice, the better you get.</p>
<p>Focus on writing amazing headlines, develop super-sharp content, and you’ll get the Diggs.</p>
<p><strong>Want to know more?</strong></p>
<p>Top Diggs of the year</p>
<p>7 Days &#8211; <a href="http://digg.com/all/popular/7days">http://digg.com/all/popular/7days</a></p>
<p>365 Days &#8211; <a href="http://digg.com/all/popular/365days">http://digg.com/all/popular/365days</a></p>
<p>Check these out and you can see what people are interested in. These are the big hitters.</p>
<p>Avoid news of the day type material. The web is saturated before you even get there.</p>
<p>Write, submit, Digg.</p>
<p><strong>What do you think? </strong></p>
<p>What&#8217;s the best example you&#8217;ve seen of link bait? Was it the words or the images?</p>
<div class="zemanta-pixie" style="margin-top: 10px; height: 15px;"><img class="zemanta-pixie-img" style="border: medium none; float: right;" src="http://img.zemanta.com/pixy.gif?x-id=dc4f1370-bf62-43e4-873d-22794f678e9a" alt="" /></div>
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		<title>How to Blog Almost Every Day – Use the Inverted Pyramid story format</title>
		<link>http://www.ivanwalsh.com/how-to/how-to-blog-almost-every-day-%e2%80%93-use-the-inverted-pyramid-story-format/</link>
		<comments>http://www.ivanwalsh.com/how-to/how-to-blog-almost-every-day-%e2%80%93-use-the-inverted-pyramid-story-format/#comments</comments>
		<pubDate>Mon, 12 Oct 2009 10:05:16 +0000</pubDate>
		<dc:creator>Ivan</dc:creator>
				<category><![CDATA[How To]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Advice]]></category>
		<category><![CDATA[Alltop]]></category>
		<category><![CDATA[blog]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[Chris Brogan]]></category>
		<category><![CDATA[Creative Commons]]></category>
		<category><![CDATA[Delicious]]></category>
		<category><![CDATA[Flickr]]></category>
		<category><![CDATA[Techniques]]></category>
		<category><![CDATA[Tennessee State University]]></category>
		<category><![CDATA[Tips]]></category>
		<category><![CDATA[wikipedia]]></category>
		<category><![CDATA[writing]]></category>

		<guid isPermaLink="false">http://www.ivanwalsh.com/?p=3274</guid>
		<description><![CDATA[<a href="http://www.ivanwalsh.com/how-to/how-to-blog-almost-every-day-%e2%80%93-use-the-inverted-pyramid-story-format/"><img align="left" hspace="5" width="50" src="http://farm4.static.flickr.com/3073/3027917097_4ecf91d5cd_m.jpg" class="alignleft wp-post-image tfe" alt="MobileRadio.hk 紀念出席了creative commons 的 pin" title="MobileRadio.hk 紀念出席了creative commons 的 pin" /></a>Image by jonathansin via Flickr Do you want to update your blog every day? Chris Brogan provides this framework for writing a blog post (almost) every day. He adds that while it’s not easy, once you develop the right habits, they stick with you. I’m writing quite regularly now, but it took me several years [...]]]></description>
			<content:encoded><![CDATA[<p></p><div class="zemanta-img" style="margin: 1em; display: block;">
<div>
<dl class="wp-caption   alignleft" style="width: 170px;">
<dt class="wp-caption-dt"><a href="http://www.flickr.com/photos/23185236@N03/3027917097"><img title="MobileRadio.hk 紀念出席了creative commons 的 pin" src="http://farm4.static.flickr.com/3073/3027917097_4ecf91d5cd_m.jpg" alt="MobileRadio.hk 紀念出席了creative commons 的 pin" width="160" height="121" /></a></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size: 0.8em;">Image by <a href="http://www.flickr.com/photos/23185236@N03/3027917097">jonathansin</a> via Flickr</dd>
</dl>
</div>
</div>
<p>Do you want to update your blog every day?</p>
<p>Chris Brogan provides this framework for writing a blog post (almost) every day. He adds that while it’s <strong>not easy</strong>, once you develop the right habits, they stick with you. I’m writing quite regularly now, but it took me several years to get my groove down to a science.<span id="more-3274"></span></p>
<h3>Tips on How to Blog Every Day</h3>
<ol>
<li>Read      something new every day. Try <strong><a href="http://www.alltop.com/" target="_blank">Alltop</a></strong>.      (Hint: read something outside your particular circle to get <em>new</em> thoughts).</li>
<li>Talk with      people every day. I get many of my topic ideas from questions people pose      to me, or through conversations.</li>
<li>Write down      titles and topic ideas in a notepad file. (I’ve given you <strong><a href="http://www.chrisbrogan.com/100-blog-topics-i-hope-you-write/">100      blog topics</a></strong> and another <strong><a href="http://www.chrisbrogan.com/20-blog-topics-to-get-you-unstuck/">20      blog topics</a></strong> just to get started.)</li>
<li>Maintain a      healthy bookmarking and revisiting habit. Delicious.com</li>
<li>Find 20-40      minutes in every day to sit still and type.</li>
<li>Follow an      easy framework. Here are <strong><a href="http://www.chrisbrogan.com/27-blogging-secrets-to-power-your-community/">27      blogging secrets</a></strong> to start you on what I mean.</li>
<li>Get the      post up fast, not perfect. You can edit if you have to, later.      Perfectionism kills good habits.</li>
<li>Dissect      other people’s posts to understand what makes them tick. The more you      understand HOW they write, the more you can take the best parts of it into      how you write. (hint, my <strong><a href="http://www.chrisbrogan.com/27-blogging-secrets-to-power-your-community/">27      blogging secrets post</a></strong> gives you my patterns.)</li>
<li>Find      useful and interesting pictures. I use <strong><a href="http://www.flickr.com/creativecommons/by-2.0/">Flickr      photos</a></strong> licensed under Creative commons for most of my      photos.</li>
<li>Think      about what your customers and prospects need. I write from the perspective      of the communities I serve. This focus takes some weight off my worries      about what I should write about or not. I write about what my community      needs.</li>
<li><strong><a href="http://www.chrisbrogan.com/my-best-advice-about-blogging/" target="_blank">My best advice about blogging</a></strong>.</li>
</ol>
<h3>How I Blog Every Day</h3>
<p>I tend to use the inverted pyramid format when writing longer posts, i.e. as opposed to short snippets.<br />
The &#8220;pyramid&#8221; is a triangle.</p>
<ol>
<li>The top represents the most substantial, interesting, and important information you want to convey.</li>
</ol>
<ol>
<li>The middle section discusses the main points of your article, often as bullet points and</li>
</ol>
<ol>
<li>The tapered lower portion illustrates that other material should follow in order of diminishing importance.</li>
</ol>
<p><em>Ken Blake, Ph.D.</em> explains how it works on the <em>Tennessee State University site:</em> &#8220;Journalists use many different kinds of frameworks for organizing stories. Journalists may tell some stories chronologically. By far the simplest and most common story structure is one called the &#8220;inverted pyramid.&#8221;</p>
<p><a href="http://mtsu32.mtsu.edu:11178/171/pyramid.htm">http://mtsu32.mtsu.edu:11178/171/pyramid.htm</a> and here on Wikipedia <a href="http://en.wikipedia.org/wiki/Inverted_pyramid">http://en.wikipedia.org/wiki/Inverted_pyramid</a></p>
<h3>Inverted Pyramids in Cyberspace</h3>
<p>Jakob Nielsen adds that “On the Web, the inverted pyramid becomes even more important since we know from several user studies that users don&#8217;t scroll, so they will very frequently be left to read only the top part of an article. Very interested readers will scroll, and these few motivated souls will reach the foundation of the pyramid and get the full story in all its gory detail.”</p>
<h3>References</h3>
<p>Chris Brogan: <a href="http://www.chrisbrogan.com/how-to-blog-almost-every-day/">http://www.chrisbrogan.com/how-to-blog-almost-every-day/</a></p>
<p>Chip Scanlan: <a href="http://www.poynter.org/column.asp?id=52&amp;aid=38693">http://www.poynter.org/column.asp?id=52&amp;aid=38693</a></p>
<p>Jakob Nielsen <a href="http://www.useit.com/alertbox/9606.html">http://www.useit.com/alertbox/9606.html</a></p>
<p>Having this model in mind helps me structure each article. I write a one sentence intro, break out the content in chunks, and then wrap up at the end with conclusion and/or questions.</p>
<p>Asking a question at the end can be a simple but effective way to encourage readers to post a comment.</p>
<p>What you think!</p>
<p>Ivan</p>
<div class="zemanta-pixie" style="margin-top: 10px; height: 15px;"><a class="zemanta-pixie-a" title="Reblog this post [with Zemanta]" href="http://reblog.zemanta.com/zemified/331df584-fa36-4550-a27d-5c3abf956865/"><img class="zemanta-pixie-img" style="border: medium none; float: right;" src="http://img.zemanta.com/reblog_b.png?x-id=331df584-fa36-4550-a27d-5c3abf956865" alt="Reblog this post [with Zemanta]" /></a><span class="zem-script more-related pretty-attribution"><script src="http://static.zemanta.com/readside/loader.js" type="text/javascript"></script></span></div>
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		<title>Use Ping to send 1 post to flickr, Twitter, Blogs and Website instantly</title>
		<link>http://www.ivanwalsh.com/business-development/use-ping-to-send-1-post-to-flickr-twitter-blogs-and-website-instantly/</link>
		<comments>http://www.ivanwalsh.com/business-development/use-ping-to-send-1-post-to-flickr-twitter-blogs-and-website-instantly/#comments</comments>
		<pubDate>Fri, 26 Jun 2009 23:48:02 +0000</pubDate>
		<dc:creator>Ivan</dc:creator>
				<category><![CDATA[Business Development]]></category>
		<category><![CDATA[Bebo]]></category>
		<category><![CDATA[blogger]]></category>
		<category><![CDATA[Brightkite]]></category>
		<category><![CDATA[Custom URL]]></category>
		<category><![CDATA[Delicious]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[FriendFeed]]></category>

		<guid isPermaLink="false">http://www.ivanwalsh.com/2009/06/use-ping-to-send-1-post-to-flickr-twitter-blogs-and-website-instantly/</guid>
		<description><![CDATA[<a href="http://www.ivanwalsh.com/business-development/use-ping-to-send-1-post-to-flickr-twitter-blogs-and-website-instantly/"><img align="left" hspace="5" width="50" src="http://farm4.static.flickr.com/3408/3664083050_ccdf552b80_m.jpg" class="alignleft wp-post-image tfe" alt="" title="" /></a>Ping.fm is a free networking and micro-blogging web service that lets your post to multiple social networks simultaneously. Making an update on Ping.fm pushes the update to a number of different social websites at once. ]]></description>
			<content:encoded><![CDATA[<p></p><div style="float: right; margin-left: 10px; margin-bottom: 10px;"><a title="photo sharing" href="http://www.flickr.com/photos/ivanwalsh/3664083050/"><img style="border: solid 2px #000000;" src="http://farm4.static.flickr.com/3408/3664083050_ccdf552b80_m.jpg" alt="" /></a></p>
<p><span style="font-size: 0.9em; margin-top: 0px;"><br />
<a href="http://www.flickr.com/photos/ivanwalsh/3664083050/">Use Ping to send 1 post to flickr, Twitter, Blogs and Website instantly</a></p>
<p>Originally uploaded by <a href="http://www.flickr.com/people/ivanwalsh/">Tech Writer Boy</a><br />
</span></div>
<p>Ping.fm is a free social networking and micro-blogging web service that lets your post to multiple social networks simultaneously.</p>
<p>Making an update on Ping.fm pushes the update to a number of different social websites at once. <span id="more-2035"></span></p>
<p>This allows individuals using multiple social networks to update their status only once, without having to update it in all their social mediums individually.</p>
<p>Ping.fm groups services into three categories – status updates, blogs, and micro-blogs – and updates can be sent to each group separately.</p>
<p>You can configure Ping.fm account to send your content to the following services:</p>
<p style="text-align: center;">Bebo<br />
Blogger<br />
Brightkite<br />
Custom URL<br />
Delicious<br />
Facebook<br />
FriendFeed<br />
Friendster<br />
hi5<br />
Identi.ca<br />
Kwippy<br />
Koornk<br />
Laconica<br />
LinkedIn<br />
LiveJournal<br />
Mashable<br />
MySpace<br />
Plaxo<br />
Plurk<br />
Pownce<br />
Rejaw<br />
Tumblr<br />
Twitter<br />
WordPress.com<br />
Xanga<br />
Yahoo 360<br />
Diigo<br />
Multiply<br />
YouAre</p>
<p>See <a rel="nofollow" href="http://ping.fm/">ping.fm</a></p>
]]></content:encoded>
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		<title>What&#8217;s The Social Technographics Profile Of Your Customers? Forrester Research knows the answer</title>
		<link>http://www.ivanwalsh.com/business-development/whats-the-social-technographics-profile-of-your-customers-forrester-research-knows-the-answer/</link>
		<comments>http://www.ivanwalsh.com/business-development/whats-the-social-technographics-profile-of-your-customers-forrester-research-knows-the-answer/#comments</comments>
		<pubDate>Thu, 25 Jun 2009 04:30:02 +0000</pubDate>
		<dc:creator>Ivan</dc:creator>
				<category><![CDATA[Business Development]]></category>
		<category><![CDATA[Camtasia]]></category>
		<category><![CDATA[Delicious]]></category>
		<category><![CDATA[Digg]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[flash]]></category>
		<category><![CDATA[Flickr]]></category>
		<category><![CDATA[Forrester]]></category>
		<category><![CDATA[H.264+AAC]]></category>
		<category><![CDATA[Ivan]]></category>
		<category><![CDATA[Jing]]></category>
		<category><![CDATA[logos]]></category>
		<category><![CDATA[Market]]></category>
		<category><![CDATA[MPEG-4]]></category>
		<category><![CDATA[MySpace]]></category>
		<category><![CDATA[Research]]></category>
		<category><![CDATA[Screencast.com]]></category>
		<category><![CDATA[Screenshots]]></category>
		<category><![CDATA[Snagit]]></category>
		<category><![CDATA[StumbleUpon]]></category>
		<category><![CDATA[Techsmith]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Video]]></category>
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		<guid isPermaLink="false">http://www.ivanwalsh.com/?p=1797</guid>
		<description><![CDATA[<a href="http://www.ivanwalsh.com/business-development/whats-the-social-technographics-profile-of-your-customers-forrester-research-knows-the-answer/"><img align="left" hspace="5" width="50" height="50" src="http://www.ivanwalsh.com/wp-content/uploads/2009/06/forrester-150x150.jpg" class="alignleft wp-post-image tfe" alt="forrester" title="forrester" /></a>Forrester's Social Technographics classifies consumers into six overlapping levels of participation (see short presentation). Based on its survey data, they can see how participation varies among different groups of consumers, globally.]]></description>
			<content:encoded><![CDATA[<p></p><div id="_mcePaste" style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">hat&#8217;s The Social Technographics Profile Of Your Customers? Forrester Research knows the answer</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">Charlene Li and her colleagues at Forrester Research report that companies often approach Social Computing as a list of technologies to be deployed as needed — ie a random assortment of blogs, communities etc— to achieve a marketing goal. Ms Li argues that “a more coherent approach is to start with your target audience and determine what kind of relationship you want to build with them, based on what they are ready for.”</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">You can use the tool on this page to get started.</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">Forrester&#8217;s Social Technographics classifies consumers into six overlapping levels of participation (see short presentation). Based on its survey data, they can see how participation varies among different groups of consumers, globally.</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">Some really terrific material over here including free case studies, PDF downloads and extracts from the book.</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">If you’ve read it, please let me know what you think.</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">Regards,</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">Ivan</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">and you can Twitter me @ivanwalsh</div>
<p>Charlene Li and her colleagues at Forrester Research report that companies often approach Social Computing as a list of technologies to be deployed as needed — ie a random assortment of blogs, communities etc— to achieve a marketing goal. Ms Li argues that “a more coherent approach is to start with your target audience and determine what kind of relationship you want to build with them, based on what they are ready for.” <span id="more-1797"></span></p>
<p>You can use the tool here to get started. <a href="http://www.forrester.com/Groundswell/profile_tool.html">www.forrester.com/Groundswell</a></p>
<p><img class="aligncenter size-medium wp-image-1799" title="forrester" src="http://www.ivanwalsh.com/wp-content/uploads/2009/06/forrester-300x191.jpg" alt="forrester" width="300" height="191" /></p>
<p>Features of this profile:</p>
<p>• For an explanation of these groups (Creators, Critics, etc.), see a presentation (8 slides)</p>
<p>• Bars indicate the percentage of the selected demographic that are in each Social Technographics group.</p>
<p>• The white marks indicate the same percentages for the whole population of the country selected.</p>
<p>• The index indicates how the demographic compares to the population — a score of 100 means the demographic is the same as the population average.</p>
<p>• The message &#8220;No data available&#8221; appears when you request a profile for which our survey samples are not large enough to provide a reliable answer. This occurs for age groups in Japan, Metro China, and South Korea. To see profiles in these countries, set the Age to &#8220;Not specified&#8221;.</p>
<div>Forrester&#8217;s Social Technographics classifies consumers into six overlapping levels of participation (see short presentation). Based on its survey data, they can see how participation varies among different groups of consumers, globally.</div>
<p>Some really terrific material over here including free case studies, PDF downloads and extracts from the book.</p>
<p>If you’ve read it, please let me know what you think.</p>
<p>Regards,</p>
<p>Ivan</p>
<p>and you can Twitter me @ivanwalsh</p>
<p><strong>Note</strong>: Any use of data and charts generated from this site must include the following citation: Data from Forrester Research Technographics® surveys, 2008. For further details on the Social Technographics profile, see groundswell.forrester.com.</p>
]]></content:encoded>
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		</item>
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		<title>What&#039;s The Social Technographics Profile Of Your Customers? Forrester Research knows the answer</title>
		<link>http://www.ivanwalsh.com/how-to/whats-the-social-technographics-profile-of-your-customers-forrester-research-knows-the-answer-2/</link>
		<comments>http://www.ivanwalsh.com/how-to/whats-the-social-technographics-profile-of-your-customers-forrester-research-knows-the-answer-2/#comments</comments>
		<pubDate>Thu, 25 Jun 2009 04:30:02 +0000</pubDate>
		<dc:creator>Ivan Walsh</dc:creator>
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		<guid isPermaLink="false">http://www.ivanwalsh.com/?p=1797</guid>
		<description><![CDATA[<a href="http://www.ivanwalsh.com/how-to/whats-the-social-technographics-profile-of-your-customers-forrester-research-knows-the-answer-2/"><img align="left" hspace="5" width="50" height="50" src="http://www.ivanwalsh.com/wp-content/uploads/2009/06/forrester-150x150.jpg" class="alignleft wp-post-image tfe" alt="forrester" title="forrester" /></a>Forrester's Social Technographics classifies consumers into six overlapping levels of participation (see short presentation). Based on its survey data, they can see how participation varies among different groups of consumers, globally.]]></description>
			<content:encoded><![CDATA[<p></p><div id="_mcePaste" style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">hat&#8217;s The Social Technographics Profile Of Your Customers? Forrester Research knows the answer</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">Charlene Li and her colleagues at Forrester Research report that companies often approach Social Computing as a list of technologies to be deployed as needed — ie a random assortment of blogs, communities etc— to achieve a marketing goal. Ms Li argues that “a more coherent approach is to start with your target audience and determine what kind of relationship you want to build with them, based on what they are ready for.”</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">You can use the tool on this page to get started.</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">Forrester&#8217;s Social Technographics classifies consumers into six overlapping levels of participation (see short presentation). Based on its survey data, they can see how participation varies among different groups of consumers, globally.</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">Some really terrific material over here including free case studies, PDF downloads and extracts from the book.</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">If you’ve read it, please let me know what you think.</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">Regards,</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">Ivan</div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;">and you can Twitter me @ivanwalsh</div>
<p>Charlene Li and her colleagues at Forrester Research report that companies often approach Social Computing as a list of technologies to be deployed as needed — ie a random assortment of blogs, communities etc— to achieve a marketing goal. Ms Li argues that “a more coherent approach is to start with your target audience and determine what kind of relationship you want to build with them, based on what they are ready for.” <span id="more-3872"></span></p>
<p>You can use the tool here to get started. <a href="http://www.forrester.com/Groundswell/profile_tool.html">www.forrester.com/Groundswell</a></p>
<p><img class="aligncenter size-medium wp-image-1799" title="forrester" src="http://www.ivanwalsh.com/wp-content/uploads/2009/06/forrester-300x191.jpg" alt="forrester" width="300" height="191" /></p>
<p>Features of this profile:</p>
<p>• For an explanation of these groups (Creators, Critics, etc.), see a presentation (8 slides)</p>
<p>• Bars indicate the percentage of the selected demographic that are in each Social Technographics group.</p>
<p>• The white marks indicate the same percentages for the whole population of the country selected.</p>
<p>• The index indicates how the demographic compares to the population — a score of 100 means the demographic is the same as the population average.</p>
<p>• The message &#8220;No data available&#8221; appears when you request a profile for which our survey samples are not large enough to provide a reliable answer. This occurs for age groups in Japan, Metro China, and South Korea. To see profiles in these countries, set the Age to &#8220;Not specified&#8221;.</p>
<div>Forrester&#8217;s Social Technographics classifies consumers into six overlapping levels of participation (see short presentation). Based on its survey data, they can see how participation varies among different groups of consumers, globally.</div>
<p>Some really terrific material over here including free case studies, PDF downloads and extracts from the book.</p>
<p>If you’ve read it, please let me know what you think.</p>
<p>Regards,</p>
<p>Ivan</p>
<p>and you can Twitter me @ivanwalsh</p>
<p><strong>Note</strong>: Any use of data and charts generated from this site must include the following citation: Data from Forrester Research Technographics® surveys, 2008. For further details on the Social Technographics profile, see groundswell.forrester.com.</p>
]]></content:encoded>
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		<title>Groundswell &#8211; How Social Media Technoloiges Really Work</title>
		<link>http://www.ivanwalsh.com/business-development/groundswell-how-social-media-technoloiges-really-work/</link>
		<comments>http://www.ivanwalsh.com/business-development/groundswell-how-social-media-technoloiges-really-work/#comments</comments>
		<pubDate>Wed, 17 Jun 2009 04:28:01 +0000</pubDate>
		<dc:creator>Ivan</dc:creator>
				<category><![CDATA[Business Development]]></category>
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		<guid isPermaLink="false">http://www.ivanwalsh.com/?p=1793</guid>
		<description><![CDATA[<a href="http://www.ivanwalsh.com/business-development/groundswell-how-social-media-technoloiges-really-work/"><img align="left" hspace="5" width="50" height="50" src="http://www.ivanwalsh.com/wp-content/plugins/thumbnail-for-excerpts/tfe_no_thumb.png" class="alignleft wp-post-image tfe" alt="" title="" /></a>I’ve been reading this book most of the weekend. It’s a terrific exploration of social media and how social media technologies are effecting corporations and companies from a business perspective. I thought you might want look at these links as these are the footnotes to the book and provide some very interesting material. Worth a [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>I’ve been reading this book most of the weekend. It’s a terrific exploration of social media and how social media technologies are effecting corporations and companies from a business perspective. I thought you might want look at these links as these are the footnotes to the book and provide some very interesting material. Worth a look if you&#8217;re trying to get a handle on how twitter, facebook and the rest will impact your profit margin.<span id="more-1793"></span></p>
<table border="0">
<tbody>
<tr>
<td><a name="site1-1"></a><a href="http://www.businessweek.com/magazine/content/06_33/b3997002.htm" target="_blank">site1-1</a></td>
<td><em>BusinessWeek</em> article on Digg&#8217;s Kevin  Rose</td>
</tr>
<tr>
<td><a name="site1-2"></a><a href="http://rudd-o.com/archives/2007/04/30/spread-this-number/" target="_blank">site1-2</a></td>
<td>Rudd-O&#8217;s blog post on HD-DVD code</td>
</tr>
<tr>
<td><a name="site1-4"></a><a href="http://blog.digg.com/?p=73" target="_blank">site1-4</a></td>
<td>Digg blog explains why HD-DVD link was  removed</td>
</tr>
<tr>
<td><a name="site1-5"></a><a href="http://blogsearch.google.com/" target="_blank">site1-5</a></td>
<td>Google Blogsearch</td>
</tr>
<tr>
<td><a name="site1-6"></a><a href="http://www.youtube.com/watch?v=L9HaNbsIfp0" target="_blank">site1-6</a></td>
<td>YouTube musical video of HD-DVD code</td>
</tr>
<tr>
<td><a name="site1-7"></a><a href="http://www.downloadsquad.com/2007/05/01/hd-dvd-key-fiasco-is-an-example-of-21st-century-digital-revolt/" target="_blank">site1-7</a></td>
<td>Digg member Grant Robertson on the HD-DVD  incident</td>
</tr>
<tr>
<td><a name="site1-8"></a><a href="http://blog.digg.com/?p=74" target="_blank">site1-8</a></td>
<td>Digg blog on defying lawsuit, restoring HD-DVD  code links</td>
</tr>
<tr>
<td><a name="site1-10"></a><a href="http://www.churchofthecustomer.com/" target="_blank">site1-10</a></td>
<td><em>Church of the Customer</em></td>
</tr>
<tr>
<td><a name="site1-11"></a><a href="http://www.techdirt.com/articles/20050105/0132239.shtml" target="_blank">site1-11</a></td>
<td>Mike Masnick&#8217;s post on the Streisand  Effect</td>
</tr>
<tr>
<td><a name="site1-12"></a><a href="http://www.youtube.com/watch?v=CvVp7b5gzqU" target="_blank">site1-12</a></td>
<td>YouTube video of sleeping Comcast  technician</td>
</tr>
<tr>
<td><a name="site1-13"></a><a href="http://www.snakesonablog.com/" target="_blank">site1-13</a></td>
<td><em>Snakes on a Plane</em> fan blog, <em>Snakes on a  Blog</em></td>
</tr>
<tr>
<td><a name="site1-14"></a><a href="http://thelactivist.blogspot.com/2007/02/overzealous-big-pork-stomps-on.html" target="_blank">site1-14</a></td>
<td>The Lactivist blog post on the National Pork  Board&#8217;s legal letter</td>
</tr>
<tr>
<td><a name="site1-15"></a><a href="http://blogsearch.google.com/blogsearch?hl=en&amp;q=http%3A%2F%2Fthelactivist.blogspot.com%2F2007%2F02%2Foverzealous-big-pork-stomps-on.html&amp;btnG=Search+Blogs" target="_blank">site1-15</a></td>
<td>Blog coverage of The Lactivist blog post</td>
</tr>
<tr>
<td><a name="site1-16"></a><a href="http://www.globalvoicesonline.org/2007/05/04/korea-bloggers-and-donuts/" target="_blank">site1-16</a></td>
<td>Korean blogger on unsanitary conditions at Dunkin&#8217;  Donuts</td>
</tr>
<tr>
<td><a name="site1-17"></a><a href="http://www.koreatimes.co.kr/www/news/nation/2007/05/117_2343.html" target="_blank">site1-17</a></td>
<td><em>The Korea Times</em> article on Korean  blogger</td>
</tr>
<tr>
<td><a name="site1-18"></a><a href="http://www.forrester.com/go?docid=38772" target="_blank">site1-18</a></td>
<td>Forrester report introduces Social  Computing</td>
</tr>
<tr>
<td><a name="site1-19"></a><a href="http://www.forrester.com/go?docid=42869" target="_blank">site1-19</a></td>
<td>Forrester report with US online penetration  statistics</td>
</tr>
<tr>
<td><a name="site1-20"></a><a href="http://www.forrester.com/go?docid=43273" target="_blank">site1-20</a></td>
<td>Forrester data chart with European online  penetration statistics</td>
</tr>
<tr>
<td><a name="site1-21"></a><a href="http://www.wired.com/wired/archive/4.05/modahl.html" target="_blank">site1-21</a></td>
<td><em>Wired</em> interview with Mary Modahl</td>
</tr>
<tr>
<td><a name="site1-22"></a><a href="http://www.forrester.com/go?docid=42463" target="_blank">site1-22</a></td>
<td>Forrester report with projections of US online  advertising</td>
</tr>
<tr>
<td><a name="site1-23"></a><a href="http://www.forrester.com/go?docid=41451" target="_blank">site1-23</a></td>
<td>Forrester report with projections of European  online advertising</td>
</tr>
<tr>
<td><a name="site1-25"></a><a href="http://blog.guykawasaki.com/2007/06/by_the_numbers_.html" target="_blank">site1-25</a></td>
<td>Guy Kawasaki&#8217;s blog post on starting  Truemors.com</td>
</tr>
<tr>
<td><a name="site1-26"></a><a href="http://www.thelongtail.com/" target="_blank">site1-26</a></td>
<td>Chris Anderson&#8217;s blog <em>The Long  Tail</em></td>
</tr>
<tr>
<td><a name="site1-27"></a><a href="http://fastlane.gmblogs.com/archives/2005/01/sharpening_the_1.html" target="_blank">site1-27</a></td>
<td>GM <em>FastLane Blog</em> post comment on Pontiac  GTO</td>
</tr>
<tr>
<td><a name="site1-28"></a><a href="http://fastlane.gmblogs.com/archives/2005/04/" target="_blank">site1-28</a></td>
<td>GM <em>FastLane Blog</em> post on Bob Lutz writing a  blog</td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td><a name="site2-2"></a><a href="http://blogs.forrester.com/groundswell/2007/07/im-sick-of-user.html" target="_blank">site2-2</a></td>
<td>Forrester <em>Groundswell</em> blog post on the word  &#8220;user&#8221;</td>
</tr>
<tr>
<td><a name="site2-3"></a><a href="http://www.martinlindstrom.com/index.php/cmsid__video_blog" target="_blank">site2-3</a></td>
<td>Martin Lindstrom&#8217;s video blog</td>
</tr>
<tr>
<td><a name="site2-5a"></a><a href="http://www.youtube.com/watch?v=-prfAENSh2k" target="_blank">site2-5a</a></td>
<td>YouTube video of Wayfarer sunglasses</td>
</tr>
<tr>
<td><a name="site2-5b"></a><a href="http://www.youtube.com/user/neverhidefilms" target="_blank">site2-5b</a></td>
<td>Youtube videos in Ray-Ban&#8217;s &#8220;Never Hide&#8221;  campaign</td>
</tr>
<tr>
<td><a name="site2-6"></a><a href="http://secondlife.com/whatis/economy_stats.php" target="_blank">site2-6</a></td>
<td>Second Life membership statistics page</td>
</tr>
<tr>
<td><a name="site2-8"></a><a href="http://news.netcraft.com/archives/2007/10/11/october_2007_web_server_survey.html" target="_blank">site2-8</a></td>
<td>Netcraft page tracking Web server market  share</td>
</tr>
<tr>
<td><a name="site2-9"></a><a href="http://www.w3counter.com/globalstats.php?date=2007-10-01" target="_blank">site2-9</a></td>
<td>W3Counter page tracking browser market  share</td>
</tr>
<tr>
<td><a name="site2-10"></a><a href="http://www.alexa.com/" target="_blank">site2-10</a></td>
<td>Alexa tracks site traffic</td>
</tr>
<tr>
<td><a name="site2-11"></a><a href="http://www.forrester.com/go?docid=43155" target="_blank">site2-11</a></td>
<td>Forrester report on dealing with  Wikipedia</td>
</tr>
<tr>
<td><a name="site2-12"></a><a href="http://www.expotv.com/" target="_blank">site2-12</a></td>
<td>ExpoTV features video product reviews</td>
</tr>
<tr>
<td><a name="site2-13"></a><a href="http://www.amazon.com/review/R355QUUKXUO6SG/ref=cm_cr_rdp_perm/" target="_blank">site2-13</a></td>
<td>Amazon review page for Harry Potter book</td>
</tr>
<tr>
<td><a name="site2-14"></a><a href="http://www.evident.com/" target="_blank">site2-14</a></td>
<td>David Weinberger&#8217;s Web site</td>
</tr>
<tr>
<td><a name="site2-15"></a><a href="http://www.vanderwal.net/folksonomy.html" target="_blank">site2-15</a></td>
<td>Thomas Vander Wal&#8217;s blog post about  &#8220;folksonomy&#8221;</td>
</tr>
<tr>
<td><a name="site2-16"></a><a href="http://del.icio.us/url/ba88291d34bdda86cf3d69ae1f9900d0" target="_blank">site2-16</a></td>
<td>Wal-Mart&#8217;s blog tagged on del.icio.us</td>
</tr>
<tr>
<td><a name="site2-17"></a><a href="http://www.commoncraft.com/rss_plain_english" target="_blank">site2-17</a></td>
<td>Common Craft&#8217;s video explaining RSS</td>
</tr>
<tr>
<td><a name="site2-18"></a><a href="http://www.comscore.com/press/release.asp?press=1471" target="_blank">site2-18</a></td>
<td>Comscore&#8217;s press release about widget  viewing</td>
</tr>
<tr>
<td><a name="site2-19"></a><a href="http://www.ups.com/widget" target="_blank">site2-19</a></td>
<td>UPS&#8217; online widget</td>
</tr>
<tr>
<td><a name="site2-20"></a><a href="http://dsc.discovery.com/convergence/sharkweek/widget/widget.html" target="_blank">site2-20</a></td>
<td>Discovery Channel&#8217;s Shark Week widget</td>
</tr>
<tr>
<td><a name="site2-21"></a><a href="http://3spots.blogspot.com/2006/04/all-digg-style-applications-list.html" target="_blank">site2-21</a></td>
<td><em>3spots</em> blog&#8217;s list of Digg-like sites and  applications</td>
</tr>
<tr>
<td><a name="site2-22"></a><a href="http://www.twitter.com/laundryroom" target="_blank">site2-22</a></td>
<td>Twitter application for Olin College laundry  room</td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td><a name="site3-2"></a><a href="http://www.forrester.com/go?docid=42057" target="_blank">site3-2</a></td>
<td>Forrester report on Social  Technographics</td>
</tr>
<tr>
<td><a name="site3-3"></a><a href="http://www.usatoday.com/money/advertising/2007-03-26-alpha-mom_N.htm" target="_blank">site3-3</a></td>
<td><em>USA Today</em> article about alpha  moms</td>
</tr>
<tr>
<td><a name="site3-5"></a><a href="http://www.youtube.com/watch?v=U08H5-uCfVc&amp;mode=related&amp;search=" target="_blank">site3-5</a></td>
<td>YouTube video of Fujitsu commercial (in  Japanese)</td>
</tr>
<tr>
<td><a name="site3-6"></a><a href="http://www.forrester.com/go?docid=42344" target="_blank">site3-6</a></td>
<td>Forrester report on online dating</td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td><a name="site4-1"></a><a href="http://www.forrester.com/go?docid=43656" target="_blank">site4-1</a></td>
<td>Forrester report on the POST method</td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td><a name="site5-2"></a><a href="http://health.usnews.com/usnews/health/best-hospitals/search.php?spec=ihqcanc" target="_blank">site5-2</a></td>
<td><em>US News and World Report</em> rankings of cancer  centers</td>
</tr>
<tr>
<td><a name="site5-3"></a><a href="http://www.medicalnewstoday.com/articles/46788.php" target="_blank">site5-3</a></td>
<td><em>Medical News Today</em> article about M.D.  Anderson&#8217;s therapy center</td>
</tr>
<tr>
<td><a name="site5-5"></a><a href="http://www.marketingpower.com/ResourceLibrary/Documents/HONOMICHL%20GLOBAL%2025.pdf" target="_blank">site5-5</a></td>
<td><em>Honomichl</em> article on research  companies</td>
</tr>
<tr>
<td><a name="site5-10"></a><a href="http://www.jdpower.com/" target="_blank">site5-10</a></td>
<td>J.D. Power and Associates site ranks vehicle  satisfaction</td>
</tr>
<tr>
<td><a name="site5-11"></a><a href="http://www.forrester.com/go?docid=39442" target="_blank">site5-11</a></td>
<td>Forrester report about brand monitoring  vendors</td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td><a name="site6-1"></a><a href="http://www.engadget.com/2007/07/10/will-it-blend-the-iphone-smoothie/" target="_blank">site6-1</a></td>
<td><em>Engadget</em> blog post about blending the  iPhone</td>
</tr>
<tr>
<td><a name="site6-4"></a><a href="http://www.forrester.com/go?docid=42124" target="_blank">site6-4</a></td>
<td>Forrester report on a new marketing metric:  engagement</td>
</tr>
<tr>
<td><a name="site6-5"></a><a href="http://www.forrester.com/go?docid=39631" target="_blank">site6-5</a></td>
<td>Forrester report about consumer trust in  advertising</td>
</tr>
<tr>
<td><a name="site6-6"></a><a href="http://www.youtube.com/watch?v=uOQcjvUHZ0k" target="_blank">site6-6</a></td>
<td>YouTube video about SOA by TIBCO</td>
</tr>
<tr>
<td><a name="site6-8"></a><a href="http://www.facebook.com/group.php?gid=2204439307" target="_blank">site6-8</a></td>
<td>Ernst &amp; Young&#8217;s careers page on  Facebook</td>
</tr>
<tr>
<td><a name="site6-9"></a><a href="http://creative.myspace.com/groups/_ms/nef/images/40161_nef_onlinebook.pdf" target="_blank">site6-9</a></td>
<td>MySpace&#8217;s page on the report &#8220;Never Ending  Friending&#8221;</td>
</tr>
<tr>
<td><a name="site6-10"></a><a href="http://www.washingtonpost.com/wp-dyn/content/article/2007/05/02/AR2007050202556.html" target="_blank">site6-10</a></td>
<td><em>Washington Post</em> article about Barack  Obama&#8217;s MySpace page</td>
</tr>
<tr>
<td><a name="site6-11"></a><a href="http://h20325.www2.hp.com/blogs/laserjet/archive/2007/02/26/2551.html" target="_blank">site6-11</a></td>
<td>HP&#8217;s Vince Ferraro&#8217;s blog post on Vista printing  problems.</td>
</tr>
<tr>
<td><a name="site6-12"></a><a href="http://blogs.sun.com/jonathan/entry/acquiring_hewlett_packard_s_legacy" target="_blank">site6-12</a></td>
<td>Sun&#8217;s Jonathan Schwartz&#8217;s blog post on acquiring  HP&#8217;s founders&#8217; images</td>
</tr>
<tr>
<td><a name="site6-13"></a><a href="http://h20325.www2.hp.com/blogs/kintz/archive/2006/08/18/1501.html" target="_blank">site6-13</a></td>
<td>HP&#8217;s Eric Kintz&#8217;s blog post responding to Jonathan  Schwartz</td>
</tr>
<tr>
<td><a name="site6-14a"></a><a href="http://www.forrester.com/go?docid=41064" target="_blank">site6-14a</a></td>
<td>Forrester report on the ROI of blogging</td>
</tr>
<tr>
<td><a name="site6-14b"></a><a href="http://www.forrester.com/go?docid=41066" target="_blank">site6-14b</a></td>
<td>Forrester report on blogging ROI case  study</td>
</tr>
<tr>
<td><a name="site6-14c"></a><a href="http://www.gapingvoid.com/Moveable_Type/archives/002066.html" target="_blank">site6-14c</a></td>
<td>Hugh McLeod&#8217;s blog post on the ROI of  blogging</td>
</tr>
<tr>
<td><a name="site6-15"></a><a href="http://unicashare.typepad.com/share/2007/09/requiem-for-a-b.html" target="_blank">site6-15</a></td>
<td>Unica&#8217;s Carol Meyers&#8217; blog post on ending its  blog</td>
</tr>
<tr>
<td><a name="site6-16"></a><a href="http://direct2dell.com/one2one/archive/2006/07/13/431.aspx" target="_blank">site6-16</a></td>
<td><em>Direct2Dell</em> blog post about the flaming  notebook</td>
</tr>
<tr>
<td><a name="site6-17"></a><a href="http://www.beinggirl.com/en_US/pages/momentdetail.jsp?ContentId=EXP320" target="_blank">site6-17</a></td>
<td>Procter &amp; Gamble&#8217;s beinggirl.com post about an  embarassing story</td>
</tr>
<tr>
<td><a name="site6-18"></a><a href="http://www.beinggirl.com/en_US/pages/questiondetail.jsp?ContentId=ASK243" target="_blank">site6-18</a></td>
<td>Procter &amp; Gamble&#8217;s beinggirl.com post with  advice from Iris</td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td><a name="site7-1"></a><a href="http://www.womma.org/wom101/03/" target="_blank">site7-1</a></td>
<td>Word of Mouth Marketing Association&#8217;s page on WOM  101</td>
</tr>
<tr>
<td><a name="site7-2"></a><a href="http://netpromoter.typepad.com/fred_reichheld/" target="_blank">site7-2</a></td>
<td>Fred Reichheld&#8217;s blog</td>
</tr>
<tr>
<td><a name="site7-4"></a><a href="http://www.bzzagent.com/" target="_blank">site7-4</a></td>
<td>BzzAgent&#8217;s site</td>
</tr>
<tr>
<td><a name="site7-5"></a><a href="http://www.ebags.com/ebags/weekender_convertible/product_detail/index.cfm?modelid=15026" target="_blank">site7-5</a></td>
<td>eBags&#8217; page on the weekender convertible  bag</td>
</tr>
<tr>
<td><a name="site7-6"></a><a href="http://www.forrester.com/go?docid=42341" target="_blank">site7-6</a></td>
<td>Forrester report on consumers&#8217; use of online  reviews</td>
</tr>
<tr>
<td><a name="site7-7"></a><a href="http://www.shop.org/soro07/" target="_blank">site7-7</a></td>
<td>Shop.org&#8217;s report on sites&#8217; attitudes about  ratings and reviews</td>
</tr>
<tr>
<td><a name="site7-8"></a><a href="http://www.bazaarvoice.com/cs_reducedReturns.html" target="_blank">site7-8</a></td>
<td>Bazaarvoice&#8217;s case study on PETCO</td>
</tr>
<tr>
<td><a name="site7-9"></a><a href="http://www.forrester.com/go?docid=40649" target="_blank">site7-9</a></td>
<td>Forrester report on online reviews</td>
</tr>
<tr>
<td><a name="site7-10"></a><a href="http://community.constantcontact.com/" target="_blank">site7-10</a></td>
<td>Constant Contact&#8217;s community site</td>
</tr>
<tr>
<td><a name="site7-11"></a><a href="http://www.sec.gov/Archives/edgar/data/1405277/000095013507005986/b65345b4e424b4.htm" target="_blank">site7-11</a></td>
<td>Constant Contact&#8217;s IPO filing</td>
</tr>
<tr>
<td><a name="site7-12"></a><a href="http://community.constantcontact.com/forum/default.aspx?g=posts&amp;t=723" target="_blank">site7-12</a></td>
<td>Constant Contact posting about spam</td>
</tr>
<tr>
<td><a name="site7-13"></a><a href="http://www.wired.com/wired/archive/14.02/lego.html" target="_blank">site7-13</a></td>
<td><em>Wired</em> article about LEGO working with its  best customers</td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td><a name="site8-2"></a><a href="http://www.kff.org/kaiserpolls/upload/7591.pdf" target="_blank">site8-2</a></td>
<td>Kaiser Family Foundation research on cancer  attitudes</td>
</tr>
<tr>
<td><a name="site8-3a"></a><a href="http://www.forrester.com/go?docid=34426" target="_blank">site8-3a</a></td>
<td>Forrester report on American jobs going  overseas</td>
</tr>
<tr>
<td><a name="site8-3b"></a><a href="http://www.forrester.com/go?docid=35212" target="_blank">site8-3b</a></td>
<td>Forrester report on European jobs going  overseas</td>
</tr>
<tr>
<td><a name="site8-4"></a><a href="http://www.dellcommunity.com/supportforums/board/message?board.id=dim_cdrom&amp;message.id=115009" target="_blank">site8-4</a></td>
<td>Dell community forum post on DVD drive  problems</td>
</tr>
<tr>
<td><a name="site8-6"></a><a href="http://www.nytimes.com/2005/06/29/technology/29content.html?_r=2&amp;pagewanted=1&amp;oref=slogin" target="_blank">site8-6</a></td>
<td><em>The New York Times</em> article on Flickr&#8217;s  Caterina Fake</td>
</tr>
<tr>
<td><a name="site8-7"></a><a href="http://www.unc.edu/depts/econ/byrns_web/Economicae/Essays/Actg_V_Econ.htm" target="_blank">site8-7</a></td>
<td>University of North Carolina&#8217;s definition of  &#8220;psychic income&#8221;</td>
</tr>
<tr>
<td><a name="site8-8"></a><a href="http://www.henryjenkins.org/" target="_blank">site8-8</a></td>
<td>Henry Jenkins&#8217; site</td>
</tr>
<tr>
<td><a name="site8-9"></a><a href="http://www.nutsonline.com/jericho" target="_blank">site8-9</a></td>
<td><em>Nuts Online</em> story about <em>Jericho</em> fans</td>
</tr>
<tr>
<td><a name="site8-10"></a><a href="http://jerichowiki.cbs.com/page/A+Message+From+CBS+Entertainment?t=anon" target="_blank">site8-10</a></td>
<td>CBS <em>Jericho</em> page about un-cancelling the  show</td>
</tr>
<tr>
<td><a name="site8-14"></a><a href="http://www.nytimes.com/2007/07/05/technology/05online.html?_r=2&amp;oref=slogin&amp;oref=slogin" target="_blank">site8-14</a></td>
<td><em>The New York Times</em> article about  Naver</td>
</tr>
<tr>
<td><a name="site8-17"></a><a href="http://health.groups.yahoo.com/group/specialKgroup/" target="_blank">site8-17</a></td>
<td>Yahoo! page for Kellogg&#8217;s Special K  community</td>
</tr>
<tr>
<td><a name="site8-18"></a><a href="http://www.tivocommunity.com/tivo-vb/memberlist.php?postslower=0&amp;postsupper=0&amp;ausername=&amp;homepage=&amp;icq=&amp;aim=&amp;yahoo=&amp;msn=&amp;joindateafter=&amp;joindatebefore=&amp;lastpostafter=&amp;lastpostbefore=&amp;order=DESC&amp;sort=posts&amp;pp=50&amp;ltr=" target="_blank">site8-18</a></td>
<td>TiVo community site page listing most frequent  posters</td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td><a name="site9-2"></a><a href="http://web.mit.edu/evhippel/www/books.htm" target="_blank">site9-2</a></td>
<td>Eric Von Hippel&#8217;s page</td>
</tr>
<tr>
<td><a name="site9-3"></a><a href="http://outsideinnovation.blogs.com/pseybold/" target="_blank">site9-3</a></td>
<td>Patricia Seybold&#8217;s blog</td>
</tr>
<tr>
<td><a name="site9-4"></a><a href="http://www.wikinomics.com/" target="_blank">site9-4</a></td>
<td><em>Wikinomics</em> page</td>
</tr>
<tr>
<td><a name="site9-6"></a><a href="http://ideas.salesforce.com/article/show/34052/Be_Gone_Sawbanners_Please_Ge_Gone" target="_blank">site9-6</a></td>
<td>Ideas.salesforce.com post requesting the end of  Sawbanners</td>
</tr>
<tr>
<td><a name="site9-7"></a><a href="http://www.ideastorm.com/article/show/61771/PreInstalled_Linux__Ubuntu__Fedora__OpenSUSE__MultiBoot" target="_blank">site9-7</a></td>
<td>Dell <em>Ideastorm</em> post about a Linux  PC</td>
</tr>
<tr>
<td><a name="site9-8"></a><a href="http://www.nytimes.com/2007/05/26/business/26content.html?_r=2&amp;hp&amp;oref=slogin&amp;oref=slogin" target="_blank">site9-8</a></td>
<td><em>The New York Times</em> article on crowd-sourced  ads</td>
</tr>
<tr>
<td><a name="site9-9"></a><a href="http://promotions.yahoo.com/doritos/" target="_blank">site9-9</a></td>
<td>Crowd-sourcing site for Doritos Super Bowl  ad</td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td><a name="site10-1"></a><a href="http://query.nytimes.com/gst/fullpage.html?res=9D04E1DF153CF937A25751C1A9659C8B63" target="_blank">site10-1</a></td>
<td><em>The New York Times</em> article on Rob Master&#8217;s  wedding</td>
</tr>
<tr>
<td><a name="site10-2"></a><a href="http://www.youtube.com/watch?v=iYhCn0jf46U" target="_blank">site10-2</a></td>
<td>YouTube video &#8220;Dove Evolution&#8221;</td>
</tr>
<tr>
<td><a name="site10-3"></a><a href="http://www.alexa.com/data/details/traffic_details/campaignforrealbeauty.com?h=300&amp;range=3y&amp;site0=www.campaignforrealbeauty.com&amp;site1=&amp;site2=&amp;site3=&amp;site4=&amp;size=Medium&amp;w=610&amp;y=r&amp;z=3" target="_blank">site10-3</a></td>
<td>Alexa site traffic measurement for Dove&#8217;s  site</td>
</tr>
<tr>
<td><a name="site10-5"></a><a href="http://www.youtube.com/watch?v=OrZoOcPNiW4" target="_blank">site10-5</a></td>
<td>YouTube video trailer for dovenight.com</td>
</tr>
<tr>
<td><a name="site10-6"></a><a href="http://www.theacsi.org/index.php?option=com_content&amp;task=view&amp;id=149&amp;Itemid=157&amp;c=Dell+Inc." target="_blank">site10-6</a></td>
<td>American Customer Satisfaction Index scores for  Dell</td>
</tr>
<tr>
<td><a name="site10-7"></a><a href="http://www.buzzmachine.com/archives/2005_06_21.html#009911" target="_blank">site10-7</a></td>
<td><em>BuzzMachine</em> blog post on Dell  problems</td>
</tr>
<tr>
<td><a name="site10-8"></a><a href="http://www.buzzmachine.com/archives/2005_06_26.html#009938" target="_blank">site10-8</a></td>
<td><em>BuzzMachine</em> blog post on Dell  hell</td>
</tr>
<tr>
<td><a name="site10-9"></a><a href="http://www.theinquirer.net/en/inquirer/news/2006/06/21/dell-laptop-explodes-at-japanese-conference" target="_blank">site10-9</a></td>
<td><em>The Inquirer</em> article about Dell computer  catching fire</td>
</tr>
<tr>
<td><a name="site10-10"></a><a href="http://direct2dell.com/one2one/archive/2006/07/13/431.aspx" target="_blank">site10-10</a></td>
<td><em>Direct2Dell</em> blog post about the flaming  notebook</td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td></td>
<td></td>
</tr>
<tr>
<td><a name="site11-1"></a><a href="http://www.blueshirtnation.com/" target="_blank">site11-1</a></td>
<td>Best Buy&#8217;s <em>Blue Shirt Nation</em> (entering  requires membership)</td>
</tr>
<tr>
<td><a name="site11-4"></a><a href="http://www.forrester.com/go?docid=42503" target="_blank">site11-4</a></td>
<td>Forrester report about Microsoft&#8217;s acquisition of  aQuantive</td>
</tr>
<tr>
<td><a name="site11-5"></a><a href="http://www.infoworld.com/article/06/08/09/HNwikimania_1.html" target="_blank">site11-5</a></td>
<td><em>InfoWorld</em> article about  Intelpedia</td>
</tr>
<tr>
<td><a name="site11-6"></a><a href="http://www.connectitnews.com/usa/story.cfm?item=1302" target="_blank">site11-6</a></td>
<td><em>ConnectIT</em> article about Bell Canada&#8217;s  ID-ah!</td>
</tr>
</tbody>
</table>
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