Image by Ivan Walsh via Flickr
Gerry McGovern
A good link has no time for small talk or niceties. It acts like a signpost, like a promise. With a good link, what you see is what you get.
If most of today’s web links were married they’d be heading for divorce. Because they never keep their promises. “Darling, [...]
Tags:CMS·Content Creation·content management·customers·Information Architecture·Search engine optimization·social media·Usability·user interface·web publishing·Web Writing
Many IT professionals, technical writers included, have seen their salaries frozen or reduced over the past 18 months. Contractors are suffering the same fate as short-term projects dry up.
However, several of my colleagues have managed to move out of technical writing and into other, better paid lines of work. Here’s a roundup.
Tags:Adobe·Career·CMS·content management·India·Information Architecture·Jobs·microsoft·Non-governmental organization·Site Management·Technical Writing·trends·web 2.0·Web content
Information is a Task
Tags:CMS
Process Design Tutorial #5 | What do I need to capture in my business processes?
Tags:Camtasia·CMS·Design·Dita·Flowcharts·google·groundswell·Hulu·India·Jing·microsoft·process·Release Notes·Review·Snagit·Visio.·Webinar·XML
Process Design Tutorial #5 | What do I need to capture in my business processes?
Tags:Camtasia·CMS·Design·Dita·Flowcharts·google·groundswell·Hulu·India·Jing·microsoft·process·Release Notes·Review·Snagit·Visio.·Webinar·XML
The public website or intranet that keeps screaming for
attention with useless images and vain content will get little
from the impatient and sceptical customer.
Tags:checklist·CMS·content management systems·crm·download·form·Software·template
How many swim lanes should I add to the process design diagrams?Another part of the process design package is the flowchart diagrams. One area where I’m getting a little stuck is deciding how many swim lanes to add to the Visio diagrams. To get things rolling I have created three Visio diagrams with 2, 3 and 4 swim lanes. Take a look here.The question is: which one will be business analysts use the most?Regards,IvanTwitter @ivanwalsh
Another part of the process design package is the flowchart diagrams. One area where I’m getting a little stuck is deciding how many swim lanes to add to the Visio diagrams. To get things rolling I have created three Visio diagrams with 2, 3 and 4 swim lanes. Take a look here.
Tags:Camtasia·CMS·Design·Dita·Flowcharts·google·India·Jing·microsoft·process·Release Notes·Snagit·Visio.·Webinar·XML
Admit you have a problem: The first step to recovery is to admit that you are organization-centric. Say it: “We’re organization-centric.”
Your Website is for Your Most Important Customers
Snagit has an eye dropper tool that makes it easy to match colors in your capture. Here’s how to use it
Tags:Camtasia·CMS·content management·customer centric·screen captures·Snagit·tech writing·writing
This case study describes how Applied Voice & Speech Technologies, Inc. (AVST) significantly streamlined its delivery of documentation and training materials with MadCap Flare.
Tags:Camtasia·Case Study·CMS·Content Management System·Documentation·Madcap Flare·Online Help
This case study describes how Applied Voice & Speech Technologies, Inc. (AVST) significantly streamlined its delivery of documentation and training materials with MadCap Flare.
Tags:Camtasia·Case Study·CMS·Content Management System·Documentation·Madcap Flare·Online Help
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