Image by Ivan Walsh via Flickr Gerry McGovern A good link has no time for small talk or niceties. It acts like a signpost, like a promise. With a good link, what you see is what you get. If most of today’s web links were married they’d be heading for divorce. Because they never keep [...]
Entries Tagged as 'CMS'
Why New Yorkers Make Great Web Links & Tweets!
October 25th, 2009 · Comments Off · Technical Writing
Tags:CMS·Content Creation·content management·customers·Information Architecture·Search engine optimization·social media·Usability·user interface·web publishing·Web Writing
How to Get Out of Technical Writing and into Better Paid Jobs
October 5th, 2009 · View Comments · Career
Many IT professionals, technical writers included, have seen their salaries frozen or reduced over the past 18 months. Contractors are suffering the same fate as short-term projects dry up. However, several of my colleagues have managed to move out of technical writing and into other, better paid lines of work. Here’s a roundup.
Tags:Adobe·Career·CMS·content management·India·Information Architecture·Jobs·microsoft·Non-governmental organization·Site Management·Technical Writing·trends·web 2.0·Web content
Information is a Task
July 1st, 2009 · Comments Off · Technical Writing
Information is a Task
Tags:CMS
Process Design Tutorial #5 | What do I need to capture in my business processes?
June 26th, 2009 · Comments Off · Technical Writing
Process Design Tutorial #5 | What do I need to capture in my business processes?
Tags:Camtasia·CMS·Design·Dita·Flowcharts·google·groundswell·Hulu·India·Jing·microsoft·process·Release Notes·Review·Snagit·Visio.·Webinar·XML
Process Design Tutorial #5 | What do I need to capture in my business processes?
June 26th, 2009 · Comments Off · How To
Process Design Tutorial #5 | What do I need to capture in my business processes?
Tags:Camtasia·CMS·Design·Dita·Flowcharts·google·groundswell·Hulu·India·Jing·microsoft·process·Release Notes·Review·Snagit·Visio.·Webinar·XML
Is Your Website a Needy Child?
June 22nd, 2009 · Comments Off · Technical Writing
The public website or intranet that keeps screaming for
attention with useless images and vain content will get little
from the impatient and sceptical customer.
Tags:checklist·CMS·content management systems·crm·download·form·Software·template
Process Design – How many swim lanes should I add to the flowchart diagrams?
June 16th, 2009 · View Comments · Technical Writing
How many swim lanes should I add to the process design diagrams?Another part of the process design package is the flowchart diagrams. One area where I’m getting a little stuck is deciding how many swim lanes to add to the Visio diagrams. To get things rolling I have created three Visio diagrams with 2, 3 and 4 swim lanes. Take a look here.The question is: which one will be business analysts use the most?Regards,IvanTwitter @ivanwalsh
Another part of the process design package is the flowchart diagrams. One area where I’m getting a little stuck is deciding how many swim lanes to add to the Visio diagrams. To get things rolling I have created three Visio diagrams with 2, 3 and 4 swim lanes. Take a look here.
Tags:Camtasia·CMS·Design·Dita·Flowcharts·google·India·Jing·microsoft·process·Release Notes·Snagit·Visio.·Webinar·XML
Recovering From Organization-Centricity
June 11th, 2009 · Comments Off · How To
Admit you have a problem: The first step to recovery is to admit that you are organization-centric. Say it: “We’re organization-centric.”
Your Website is for Your Most Important Customers
June 10th, 2009 · Comments Off · How To
Your Website is for Your Most Important Customers
Snagit eye dropper tool for screen captures
June 8th, 2009 · View Comments · Technical Writing
Snagit has an eye dropper tool that makes it easy to match colors in your capture. Here’s how to use it
Tags:Camtasia·CMS·content management·customer centric·screen captures·Snagit·tech writing·writing
Case Study – AVST streamline delivery of documentation with MadCap Flare
May 30th, 2009 · Comments Off · How To
This case study describes how Applied Voice & Speech Technologies, Inc. (AVST) significantly streamlined its delivery of documentation and training materials with MadCap Flare.
Tags:Camtasia·Case Study·CMS·Content Management System·Documentation·Madcap Flare·Online Help
Case Study – AVST streamline delivery of documentation with MadCap Flare
May 30th, 2009 · Comments Off · Technical Writing
This case study describes how Applied Voice & Speech Technologies, Inc. (AVST) significantly streamlined its delivery of documentation and training materials with MadCap Flare.
Tags:Camtasia·Case Study·CMS·Content Management System·Documentation·Madcap Flare·Online Help
