If this happens to you when using Frame, try the hotfix link at the end of the post. You have a PostScript printer driver that is installed on a computer running Windows XP, Server 2003, Vista, or Windows Server 2008. You try to print a document to the PostScript printer but Frame unexpectedly crashes when the content is converting to a PostScript (.ps) file.
The following applications are known to experience the crash:
- Microsoft Word
- Microsoft Power Point
- Adobe applications such as Adobe Frame Maker 8.0
Under certain circumstances, some sections in a document may be lost. For example, you have a document that contains section 1, section 2, and section 3. After you convert the document to a .ps file, and then you convert the .ps file to a Portable Document Format (PDF) file, section 2 is lost.
The fix is on the MS site here: http://support.microsoft.com/?id=952909
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