Case Study – How US Healthcare Provider Uses MadCap Flare to Tailor Technical Documentation

by Ivan on May 26, 2009

flare A new case study from MadCap Software, shows how MadCap Flare can improve the quality of documentation for healthcare software users and streamline the technical writing team’s efforts. It highlights how one company in the healthcare software industry was able to build 11 online and print documentation outputs in just two days.

The US Government has highlighted the need for the healthcare industry to embrace online data management to improve care and control rising costs. For providers of healthcare management software, that means an even greater need for highly customizable documentation to address the growing range of healthcare professionals, supporting IT personnel, and even patients who will be using these applications.

Key factors in the company choosing Flare are its:

  • Native XML architecture
  • Single-source publishing capabilities
  • Ability to add seamless source control integration
  • Availability of variables and conditional text to support content reuse and consistency.

In addition to its state-of-the-art functionality, another important factor for the company is that Flare offers the lowest cost of ownership of any authoring software it has seen on the market.

To download this case study visit www.madcapsoftware.com

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  • torontotailors

    hi Ivan,

    Good ideas.

    Cheers,
    Toronto Tailors

  • http://www.legaltranslationsolutions.com/ Ima Translator

    Thank you for your post. rnIt was quite informative. rn

  • http://www.ivanwalsh.com Ivan Walsh

    Thanks Ima. nnYou might want to read http://www.ihearttechnicalwriting.com for more technical writing tips. This is our new tech docs site. nnIvan

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